FAQs
You will surely find something here to enlighten you.
PARTICIPATION
All thrill seekers!
The experience is accessible from 16 years old and up to 12 years old if accompanied by an adult. The activity is strongly discouraged for pregnant women and people with heart problems.
Please note that it is unfortunately not wheelchair accessible.
You can come as a team of 3 to 6 people. The experience is not accessible for 2 players.
L'affaire du Manoir Deveaux est accessible en anglais et en français.
L'affaire des Cobayes est seulement accessible en français. Une version en anglais est en cours de préparation.
RÉSERVATION
Payment is made exclusively online by credit card when making your reservation. The transaction is completely secure.
In accordance with article 121-21-8 of the consumer code, the PANIK ROOM being a live event, no cancellation is possible after confirmation of the reservation.
Subject to acceptance, you can postpone your session to a specific date if the request is made at least one week in advance.
If a member of your group withdraws, we will refund the difference with the lower group rate, provided you notify us at least 24 hours in advance.
Ex: you have paid for a reservation for 6 players (204€) but you are ultimately only 5 players (185€): we will refund you 19€.
No problem. All you have to do is notify us by email of the additional person. We will send you a payment link to proceed with the update.
Yes, you can include a 7th person. All you have to do is book for 6 players and notify us by email of the presence of a 7th person. A supplement of 34€ will be payable on site. Please note that an exploration will necessarily be done in pairs.
EXPÉRIENCE
Not quite. The PANIK ROOM is more like an immersive horror game where every detail is thought out to immerse you in a horror movie.
Yes! The PANIK ROOM is an experience featuring actors, it is imperative to respect the following rules to ensure the safety of the players and the technical team:
- Never run while exploring
- No violent gestures or actions against any person or material
- Follow the guidelines of the game operator
Failure to comply with these rules would be sanctioned by the immediate interruption of the activity.
All players will be able to explore the house one after the other.
Yes, you will wear a light-blocking visor. The temporary loss of sight will stimulate your other senses but especially your imagination.
Rest assured, we adapt the exploration to the sensitivity of the player. For the less adventurous, we suggest, for example, exploring the house in pairs.
CONTACT
A question to ask us ? Do not hesitate to consult our FAQs or at contact us directly!
